Role of Technical Program Managers

What Do Technical Program Managers Do?

Technical tasks:

Lead technical design and architecture discussions across cross-functional teams Oversee requirements of software (design, architecture, and testing) and hardware (system design, hardware selection, etc.) assets Manage through Agile methodologies Decipher technical needs of other departments within the organization

Soft-skills work:

Act as a communications liaison between technical and non-technical colleagues Develop and maintain productive internal relationships Facilitate cross-collaboration and understanding between IT and other departments Generate targeted reports for different internal and/or external audiences Stay current on the latest news, information, and trends about program management and the organization’s industry

Business responsibilities:

Organize and track jobs, clarify project scopes, proactively manage risks, manage project escalations, ruthlessly prioritize tasks, and problem-solve Meet specific business objectives Support roadmap-planning process Develop strategies and implement tactics to follow through on those strategies Solve complex business problems within allocated time and budget Represent company management to technical teams, and vice-versa Influence others across the company to remain focused on desired outcomes without direct authority

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